BOOKING TERMS AND CONDITIONS
These Booking Terms and Conditions apply to any booking made with Baleal Rentals ("us"). Please ensure that you have read and understood the following Booking Terms and Conditions before completing the booking process.
1. YOUR CONTRACT
The person completing the booking request form (the “Lead Passenger”) must have authority to do so on behalf of all persons in the group. Your contract with us becomes binding when we send to you confirmation of our acceptance of your booking.
2. PAYMENT TERMS
The Lead Passenger will be responsible for the full cost of the booking and any cancellation or amendment charges. Booking is only confirmed after the payment of a 25% deposit. The balance is to be paid on arrival, or if the Lead Passenger prefers, it can be paid before arrival by bank transfer.
All prices quoted are in euro (EUR). All other currencies are to be used only as a guide. The prices advertised on our website and other media are accurate at the date of publication.
4. CHANGES/AMENDMENTS BY YOU
If your booking confirmation has been issued and you wish to make any changes/amendments to it, we will consider your request, and if acceptable we will agree to those changes/amendments upon your payment of any further costs incurred making the alteration. All amendments must be notified to us in writing.
5. CANCELLATION BY YOU
If you wish to cancel your booking once your booking confirmation has been issued, you must notify us in writing. You will incur the following cancellation charges depending on the length of time between receipt of your request and the arrival date:
More than 60 days: full return
60-30 days: 50%
less than 30 days: no refund
Refunds incide on the 25% deposit, if payment was done in full the other 75% are always refunded
Bank and credit card fees are taken from the refund amount
6. CHANGES/AMENDMENTS BY US
It is sometimes inevitable that we have to change/amend your booking prior to departure. Where a change/amendment is minor, we will if possible advise you beforehand. If we have to make a major change/amendment to your booking or we are unable to provide the booked arrangements then we will inform you as soon as possible and the “Cancellation By Us” terms will then apply.
7. CANCELLATION BY US
In the unlikely event that we have to cancel your booking we will offer you an alternative booking (subject to availability), without any extra charge to you. If the booking you accept is lower in value than your original booking then we will refund the difference in cost. If the alternative we offer is not acceptable to you please notify us in writing as soon as possible, and in any event within 3 days of receipt of our suggested alternative booking details. We will then refund the monies paid by you. Such a payment is to constitute full and final settlement of all claims (if any) that you may have against us in respect of cancellation.
8. LIMITATION OF LIABILITY/DISCLAIMER
We shall not be liable for any loss or damage to you or your property arising from any matter or circumstances beyond our reasonable control including (but not limited to) Acts of God, war, civil disturbances, strikes or other industrial action, acts of government, acts of third parties, activities on adjoining land including building works or failure of public supplies including (but not limited to) electricity and water. Nothing in these conditions excludes or limits our liability to you for death or personal injury caused by our negligence; for any matter which it would be illegal for us to exclude or attempt to exclude our liability; or for fraud or fraudulent misrepresentation. Other than claims for death or personal injury, and subject to the above, our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of a booking shall be limited to the price of the booking, and we shall not be liable to you for any other direct, indirect, consequential losses or other claims for additional compensation.
If you have a problem or complaint regarding any aspect of your booking you should notify Baleal Rentals immediately in order that these issues (where possible) can be resolved without delay.
We regret we cannot accept liability in relation to any complaint, which is not brought to our attention entirely in accordance with these conditions.
10. SUPPLIERS CONDITIONS
Suppliers will often have their own terms and conditions relating to the services booked by us on your behalf. Copies of these terms and conditions (where applicable) are available upon request and shall also be binding on you.
We reserve the right to terminate without further notice the booking for any client/party member whose behavior is likely, in our opinion, or that of the ground handler/supplier/client, to cause distress, damage, danger or annoyance to us, our suppliers, other clients, any 3rd party or property. Upon such termination our responsibility to you and your booking ceases and we shall not be liable for any costs incurred by you or any member of your party.
12. TRAVEL INSURANCE
We recommend that all clients must be covered by adequate travel insurance valid for the full duration of the holiday. Baleal Rentals provides no insurance coverage to costumers.